U.D. SUCCESSFUL CHANGE OF UBER.
Uber agreed to change many of its terms and conditions for drivers as part of legal settlement. The changes are as follows:
*Provide drivers with more information about their individual ratings, which are chosen by the users, and how it compares to their peers.
*Fund the creation of a driver’s association in California and Massachusetts and meet them quarterly to discuss “the issues that matter most to driver”
*Publish a “driver deactivation policy” which explains why some drivers are taken off and barred from the platform
*Agree not to deactivate drivers who regularly decline trips when they are logged onto an app. A driver gets a request for a job and it is their decision to accept or reject it. Previously a driver could face deactivation if they declined a certain amount of trips. Uber is loosening this policy
*Create an appeals process in both states for drivers who disagree with decisions about their account being deactivated
“Uber is a new way of working: it’s about people having the freedom to start and stop work when they want, at the push of a button,” Travis Kalanick, chief executive of Uber wrote in a blog post, late on Thursday.
“As we’ve grown we’ve gotten a lot right—but certainly not everything. This new deactivation policy is an important step forward when it comes to working with drivers.”
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